Service & Support
Built to last. Backed by us.
Healthcare equipment isn't a one-off purchase — it's a multi-year relationship. Same team that sold it, services it.
What we offer
Four pillars of after-sales support.
Warranty registration
Register your Lifeline product within 30 days of purchase to activate the manufacturer warranty. We keep the records — you don't need to chase invoices when something needs fixing.
Repair & maintenance
Routine servicing and repair for hospital beds, wheelchairs, mobility aids, AEDs, and emergency equipment. On-site for institutional clients, in-showroom for individuals.
Spare parts
Direct supply of OEM parts for Lifeline-distributed equipment. Common parts in stock; specialist parts on 5–15 day lead times.
Clinical advisory
Our PT/OT-trained specialists work with clinicians, allied health teams, and individual caregivers to match the right equipment to the right person.
Need help with a Lifeline product?
Call our service helpline (main line) during office hours — for after-hours emergencies, our technical team is on standby (charges apply).
Service helpline
+65 6289 2062Main line — fastest route to a service specialist during office hours.
Operating hours
- Office
- Mon – Fri · 8:30 – 17:30
- Lunch break
- 12:00 – 13:00
- Showroom
- Mon – Sat · 9:00 – 19:00
- Sun & PH
- 11:00 – 15:00
Showroom direct: +65 6589 0634
After office hours — emergency only
Technical Service Centre, by appointment only. Charges apply.